Frequently Asked Questions

Q:  What are your hours of operation?
A:  We are pleased to offer newly extended hours in response to client request as follows-

Monday thru Friday: 7am to 6pm

Saturday: 7am to 12pm

Sunday: CLOSED

Q:  Do you offer anything for kids?
A: Yes, we love it when children come to the gym to be active and healthy. Your child is welcome to attend and participate with your supervision.  A release of liability, which explains the rules and guidelines, is required. We do not offer daycare and children are not allowed to be left unattended in aerobics class, gym or lobby areas.

Q:  Do you offer family rates?
A:  YES - See gym membership rates here.

​Q: How much is personal training?
A:  Personal training is $20 per session or a package of 5 sessions for $80 (5th session is FREE).

Q:  Does my insurance cover my gym membership?
A:  Many insurance companies are realizing the benefits of a pro-active, healthy lifestyle and through partnerships with PRIME Fitness  are offering FREE or partially paid gym memberships.  Ex: Federal Blue Cross Blue Shield, PEIA & more.   Feel free to give us a call or bring your insurance card in and we'll see if you qualify for a free or reduced membership.
 
Q:  Do you offer any discounts?
A:  YES – we offer senior, military, student and first responder discounts as well as discounted plans for 3month, 6month & annual memberships.
 

Q:  Do you accept SilverSneakers?
A:  YES – other senior programs include Active + Fit and Optum/AARP.
 

Q:  What kind of music do you play?
A: Primarily everyone listens to his or her own music with headphones. Aerobics instructors provide music styles specific to their classes.
 

Q:  Are therapy sessions one-on-one?
A: YES
 

Q:  Do you have showers and saunas?
A: YES – both men & women have their own lockers & there is a co-ed sauna. 

Q:  Are gym towels provided?
A: YES – both gym and bath towels are available for use at no charge.

Q:  Do I have to sign a contract?
A: NO – term commitments are not required. Cost is $5 daily (pay per use).

Q:  Does A Place to Heal, Inc. offer dry needling?
A: YES

Q:  Do you offer medical massage?
A: YES - insurance paid massage is offered through physical therapy.
 

Q:  After I've completed physician ordered physical therapy, can I continue the regimen and use of the gym services?  Will someone still assist me?

A: YES - once your therapy is completed we offer personal training services and gym memberships.  Our personal training services will allow you to continue working one-on-one with a staff member.  If you'd prefer to bring a family member with you for assistance and support, we'll be happy to provide them with instructions.  See associated fees here.

Q: What is dry needling?
A:  Dry Needling PT treats musculoskeletal and neuromuscular conditions as deemed appropriate by your physical therapist. It is NOT acupuncture. Only sterile disposable “very fine” filament needles are used.  The needle is inserted through the skin and into the deeper tissues that are considered trigger points to your pain providing an environment that enhances the body’s ability to heal which ultimately reduces pain. Additional details available here.

Q: What types of insurance do you accept?

A:  A Place to Heal, Inc. is in network and participating with many worker's compensation plans, Medicare, private and employer paid health insurance plans, and their various programs that provide free and reduced gym memberships.  
 

Q: What is the process of PT treatment? 

A:  Your physician is usually your beginning steps to receiving physical therapy (PT) services.  This allows our facility to bill your insurance for PT.   We accept and are in network with many providers (some more common ones are listed below); although, we DO accept private pay treatments which do not require a physician's order (our private pay rates are usually adjusted for the time spent at $1/minute).   All of these sessions need to be scheduled with our facility so please call with any further inquiries.   Once scheduled our experienced licensed physical therapist will perform an evaluation and set up an individualized treatment plan for you.   There will be an agreed upon plan of care and your future appointments will be scheduled.    

Health Insurance Plans-

· Aetna Better Health of WV

· Benefit Assistance 

· Blue Cross Blue Shield

· Humana

· Medicare

· UMWA Health & Retirement

· Unicare Health

· WV Family Health

Worker’s Compensation Plans

· Encova

· MedRisk EPO

· Sedgewick 

· One Call

If you don't see what you are looking for on the site, please call or shoot us an email so we can further assist you.